Mental Health

Lived Experience Reference Group

HealthWISE New England North West are pleased to be working with Roses in the Ocean towards the development of a Lived Experience Reference Group to guide our Suicide Prevention Initiative AFTERCARE.
The expectation upon being accepted into the group is to attend our upcoming workshop ‘Our Voice in Action’, in Tamworth on March 13 and 14 as a prerequisite for participating in the reference group.
The workshop is fully funded with no cost to the participant as we are able to support accommodation and petrol as required.
Roses in the Ocean defines lived experience of suicide as ‘having experienced suicidal thoughts, survived a suicide attempt, supported someone who has been suicidal, or been bereaved by suicide.’

‘Our Voice in Action’ is a 2-day capacity building program designed to develop the skills required to understand the role of lived experience in helping to reduce the rates of suicide and its impact in a local community. The program supports you to explore the insights and perspectives gained through your personal lived experience, and how to effectively use them to inform, influence and enhance all aspects of suicide prevention. Information about this workshop can be found at this link:
If you are interested in participating in our lived experience group, please read the ‘Am I Ready’ document found at this link:
and then submit your Expression of Interest online through this link:

Once the Expression of Interest has been completed you will be contacted by a member of ‘Roses in the Ocean’ to discuss further and answer any queries you may have.

Visit Roses in the Ocean for more lived experience information:



HealthWISE is pleased to offer a new program recently discharged from Acute Care after a suicide attempt requiring psychological support. This program aims to reduce the risk of suicide and
will offer support for family and significant others affected by suicide.
The new program is based on the principals identified in the Black Dog Institute Systems “LifeSpan” approach to suicide prevention, covering nine strategies including aftercare and crisis care, psychosocial and pharmacotherapy treatments, GP capacity building and support, frontline staff training and community campaigns.

AFTERCARE – to be progressively rolled out at the following locations from July 2017
Armidale, Glen Innes, Gunnedah, Guyra, Gwydir, Inverell, Liverpool, Moree, Narrabri, Tenterfield, Tamworth,
Uralla and Walcha.
How the Suicide Aftercare Program Works:
• The client identified by GP as eligible and agrees to participate, a referral from a GP to HealthWISE coordinated referral network including relevant discharge information. A Mental Health Treatment Plan (MHTP) is not required at this stage. Fax referral to 1300 452 059.
• HealthWISE team will notify that the referral has been received if you do not receive this please follow-up.
• Mental health clinicians will triage referrals and the client contacted.
• Clinical intervention will be goal oriented and GPs notified of the patient progress not less than 3 monthly.
• Assessment will be done over this time and if the client is not ‘at risk’ they can be referred to alternative mental health programs and a Mental Health Treatment Plan could be completed for referral to appropriate services.
• Client support will be offered face-to-face, online platforms, or on the phone. HealthWISE will work in partnership with other community services (e.g., Salvation Army, Tamworth Family Support Services, Benevolent Society).
Program Goals:
To minimize the risk of a repeat suicide attempt after an acute admission by promoting recovery and social support.

Eligibility Criteria
The referrer has supporting documentation or information of recent discharge after suicide attempt.
Exclusion Criteria
High-risk clients should remain under the care of HNELHD Mental Health Services 1800011511.
For more information phone HealthWISE (02) 6766 1394



HealthWISE Mental Health

HealthWISE New England North West provides a variety of mental health services across the region to eligible clients.

These services include:

Those for women and families experiencing perinatal depression and /or anxiety
People who identify as Aboriginal and/or Torres Strait Islander experiencing depression and anxiety
People at moderate risk of suicide or self-harm (restricted to pre-identified locations); and
Children aged 0-13 with a focus on 8 to 12-years-old experiencing depression and/or anxiety.
Individuals experiencing common mental disorders of mild to moderate severity who have limited access to alternative mental health services.

Referral into most of these programs is by way of GP referral which must include a GP Mental Health Treatment Plan.
Speak with your GP to see if you are eligible for a referral to HealthWISE, OR alternatively contact us directly on (02) 6766 1394 to book a private appointment.

Fees & Payment for private appointments
Standard consultation cost $140 per session.
Some clients may be eligible for a Medicare or Private Health Insurance rebate.
Clients who are eligible for a Medicare rebate will have an out of pocket expense of $40 per session once they have claimed their rebate.
Payment will be via EFTPOS (all credit and debit cards accepted) No cash or cheque payments will be accepted.

Our Mental Health Service complies with the National Standards for Mental Health Services 2010.

Please note: Our mental health services are NOT able to provide crisis mental health services.

If you are in immediate need of help, please contact Triple-0 or attend your local emergency department.

In a non-crisis situation help can also be provided by contacting the Mental Health Access Line 1800 011 511.

We welcome your feedback on any of the programs and services we provide. If you would like to contact us or provide feedback, you can do so by filling out the contact form on the contact us page.

Please take the time to provide us with your feedback on your experience with your HealthWISE mental health service by undertaking a short survey.
It will only take 5 minutes of your time