Our Mental Health Services

HealthWISE has a team of mental health clinicians that can assess and treat for a range of common mental health illnesses or disorders such as anxiety, depression or if you’re just not feeling yourself. On this page, you will find information about: eligibility, accessing our services, fees and payment for appointments, how to book your appointment and getting immediate help.

“My husband and I have been seeing a HealthWISE therapist regarding our young son. He has been excellent from the beginning of our therapy. The therapist has been particularly beneficial in bringing together a better son and father relationship. We are looking forward to working with him further”

- Mental Health Client



Bush Fires have a different impact from one person to the next and the time it takes to feel safe again varies between people. It is not only the survivors of traumatic events that are affected, but also people who are helpers, rescuers and people who have worked with survivors or the grieving.  HealthWISE provides psychological support for people whose lives have been directly impacted by Bush Fires and are experiencing difficulties adjusting.

This service is offered to communities in the New England and North West of NSW.
For a referral to this service please down load this form:

Referrals can be faxed to 1300 452 059 or emailed to mentalhealth@healthwise.org.au


This service provides person-centred, psychological support and strength-based strategies for people whose lives have been directly impacted by the ongoing drought and are experiencing mild to moderate mental health symptoms.

This service is currently being offered in:
Armidale, Ashford, Barraba, Bingara, Bundarra, Glen Innes, Gunnedah, Inverell, Manilla, Moree, Mungindi, Narrabri, Quirindi, Tamworth, Tenterfield, Uralla, Walcha, Warialda and Wee Waa.

For a referral to this service please down load this form:

Referrals can be faxed to 1300 452 059 or emailed to mentalhealth@healthwise.org.au

For more information, please contact HealthWISE 1800 931 540

If you have used our mental health services before, please complete a short survey (2 minutes) and tell us about your experience.

All information collected in the survey is anonymous.

HealthWISE Mental Health

Francis Hayes Tamworth & Quirindi
Megan McSpeddon Inverell
Leon van der Linde Armidale

Our Clinicians

Our team of qualified, highly trained professionals include: 

Anne Galloway Tamworth & Manilla
Rod Cooper Tamworth & Walcha
Sean Kijurina Tamworth, Manilla & Gunnedah

Our services locations

Our mental health services are right across NSW New England North West and Darling Downs West Moreton Queensland. 

Kate Stewart Armidale
Anne Edwards Glen Innes
Fiona Little
Fiona Little Tamworth

What type of problems can counselling help with?

“My therapist was very helpful. He is my go to person when my world is falling apart. He teaches me how to deal with it and to have a happier life.”

Pat - Mental Health Client

Lived Experience Reference Group

HealthWISE provides a variety of mental health services across the region and has recently launched a new program ‘AFTERCARE’, which aims to reduce the risk of suicide and offers support for family and significant others affected by suicide.

As part of the new AFTERCARE program a ‘Lived Experience Reference Group’ was formed to understand the role of lived experience in helping to reduce the rates of suicide and its impact in our local community. Lived experience of suicide having experienced suicidal thoughts, survived a suicide attempt, supported someone who has been suicidal, or been bereaved by suicide.

The Lived Experience Reference Group will help explore the insights and perspectives gained through personal lived experience, and how to effectively use them to inform, influence and enhance all aspects of suicide prevention. The group is able to empower people to engage meaningfully in suicide prevention activity in our local community. Their role is vital to help improve the quality and delivery of HealthWISE suicide prevention programs.

If you would like to participate in HealthWISE Lived Experience Reference Group or would like to know more about it, please contact the program coordinator, Donna Boughton on (02) 6752 7196  or donna.boughton@healthwise.org.au

Am I eligible? HealthWISE Mental Health Services

“My therapist was very helpful. He is my go to person when my world is falling apart. He teaches me how to deal with it and to have a happier life.”

Pat - Mental Health Client

Am I eligible?

We provide services to:
• Individuals experiencing common mental disorders of mild to moderate severity who
have limited access to alternative mental health services
• Women and families experiencing perinatal depression and/or anxiety
• People who identify as Aboriginal and/or Torres Strait Islander experiencing depression
and anxiety
• People at moderate risk of suicide or self-harm (restricted to pre-identified locations)
• Children aged birth-13 including children 8-12 years experiencing depression and/or
• People who are experiencing drought related mental health issues. 

Accessing HealthWISE Mental Health services

“It was a very helpful experience I would highly recommend HealthWISE to anyone who may need help”

Kerry - Mental Health Client

Easy steps to make an appointment:

•   Make an appointment with your GP to get a referral to a HealthWISE mental health clinician.
•   Your GP will write a Mental Health Treatment Plan which needs to be faxed (1300 452 059) or emailed
     (mentalhealth@healthwisenenw.com.au) to HealthWISE. The doctor’s surgery will be able to help with this.
•   HealthWISE will then contact you to organise your appointment.
•   Your appointment will either be face to face or over the phoneor via skype. 
•   You may be eligible for free services. Please ask your GP. 

“My therapist listened to me and took my problems seriously and not as if I were insignificant and unimportant"

James - Mental Health Client

Fees & payment for HealthWISE Mental Health services:

When you have been referred by your GP:
• With a Mental Health Treatment Plan provided by your GP you are eligible for a Medicare rebate.
• To be eligible for free mental health services your GP will identify you as a low income earner/healthcare card/pension card holder on the Mental Health Referral sent to HealthWISE.
• If payment is required on the day, upon presentation of your Medicare card the Medicare rebate will be immediately credited back into your account.
• When HealthWISE contacts you to make your first appointment, we will go through eligibility, fees and payment options with you and answer any questions you may have.

Payment method:
• Payment will be via EFTPOS (all credit and debit cards accepted). No cash or cheque payments will be accepted.

I have a disability from a stroke and PTSD from lots of past trauma. My counsellor was sensitive to my needs and he helped me with my trauma and depression”

Troy - Mental Health Client

Getting immediate help

If you are in immediate need of help, please contact Triple-0 or attend your local emergency department.

In a non-crisis situation help can also be provided by contacting the Mental Health Access Line 1800 011 511.

Our mental health services are not able to provide crisis mental health services.