We can't make it rain. But, we are here to listen.
DROUGHT RELIEF
This FREE service provides person-centred, psychological support and strength-based strategies for people whose lives have been directly impacted by the ongoing drought and are experiencing mild to moderate mental health symptoms.
This service is available throughout the New England North West.
For a referral to this service please speak to your GP or down load the self referral form (see link below), and fax or email to:
FAX: 1300 452 059
Email: mentalhealth@healthwisenenw.com.au
For more information, please contact HealthWISE 1800 931 540 or your GP.
PLEASE NOTE HEALTHWISE IS NOT A CRISIS SERVICE.
IF ANY PERSON IS AT IMMEDIATE RISK OF HARM PLEASE CALL 000
Our Mental Health Services
HealthWISE has a team of mental health clinicians that can assess and treat for a range of common mental health illnesses or disorders such as anxiety, depression or if you’re just not feeling yourself. On this page, you will find information about: eligibility, accessing our services, fees and payment for appointments, how to book your appointment, getting immediate help, and our NDIS services.
- phone us 1800 931 540
- fax us 1300 452 059
- email us: mentalhealth@healthwisenenw.com.au
“My husband and I have been seeing a HealthWISE therapist regarding our young son. He has been excellent from the beginning of our therapy. The therapist has been particularly beneficial in bringing together a better son and father relationship. We are looking forward to working with him further”
If you have used our mental health services before, please complete a short survey (5 minutes) and tell us about your experience. All information collected in the survey is anonymous.
HealthWISE Mental Health
Our Clinicians
Our team of qualified, highly trained professionals include:
- Psychologists
- Social Workers
- Mental Health Occupational Therapists
- Mental Health Nurses
Our services locations
Our mental health services are right across NSW New England North West and Darling Downs West Moreton Queensland.
- Armidale
- Barraba
- Glen Innes
- Inverell
- Ipswich
- Manilla
- Narrabri
- Quirindi
- Tamworth
- Walcha
What type of problems can counselling help with?
- Stress at work or home
- Problems with children
- Trauma
- Anxiety & depression
- Stress management
- Conflict
- Pregnancy and after the birth
“My therapist was very helpful. He is my go to person when my world is falling apart. He teaches me how to deal with it and to have a happier life.”
Lived Experience Reference Group
HealthWISE provides a variety of mental health services across the region and has recently launched a new program ‘AFTERCARE’, which aims to reduce the risk of suicide and offers support for family and significant others affected by suicide.
As part of the new AFTERCARE program a ‘Lived Experience Reference Group’ was formed to understand the role of lived experience in helping to reduce the rates of suicide and its impact in our local community. Lived experience of suicide having experienced suicidal thoughts, survived a suicide attempt, supported someone who has been suicidal, or been bereaved by suicide.
The Lived Experience Reference Group will help explore the insights and perspectives gained through personal lived experience, and how to effectively use them to inform, influence and enhance all aspects of suicide prevention. The group is able to empower people to engage meaningfully in suicide prevention activity in our local community. Their role is vital to help improve the quality and delivery of HealthWISE suicide prevention programs.
If you would like to participate in HealthWISE Lived Experience Reference Group or would like to know more about it, please contact the program coordinator, Kerryn Smith on 6766 1394 or kerryn.smith@healthwisenenw.com.au
Am I eligible? HealthWISE Mental Health Services
“My therapist was very helpful. He is my go to person when my world is falling apart. He teaches me how to deal with it and to have a happier life.”
Am I eligible?
We provide services to:
• Individuals experiencing common mental disorders of mild to moderate severity who
have limited access to alternative mental health services
• Women and families experiencing perinatal depression and/or anxiety
• People who identify as Aboriginal and/or Torres Strait Islander experiencing depression
and anxiety
• People at moderate risk of suicide or self-harm (restricted to pre-identified locations)
• Children aged birth-13 including children 8-12 years experiencing depression and/or
anxiety.
• People who are experiencing drought related mental health issues.
Accessing HealthWISE Mental Health services
“It was a very helpful experience I would highly recommend HealthWISE to anyone who may need help”
Easy steps to make an appointment:
• Make an appointment with your GP to get a referral to a HealthWISE mental health clinician.
• Your GP will write a Mental Health Treatment Plan which needs to be faxed (1300 452 059) or emailed
(mentalhealth@healthwisenenw.com.au) to HealthWISE. The doctor’s surgery will be able to help with this.
• HealthWISE will then contact you to organise your appointment.
• Your appointment will either be face to face or over the phoneor via skype.
• You may be eligible for free services. Please ask your GP.
- phone us: 1800 931 540
- fax us: 1300 452 059
- email us: mentalhealth@healthwisenenw.com.au
“My therapist listened to me and took my problems seriously and not as if I were insignificant and unimportant"
Fees & payment for HealthWISE Mental Health services:
When you have been referred by your GP:
• With a Mental Health Treatment Plan provided by your GP you are eligible for a Medicare rebate.
• To be eligible for free mental health services your GP will identify you as a low income earner/healthcare card/pension card holder on the Mental Health Referral sent to HealthWISE.
• If payment is required on the day, upon presentation of your Medicare card the Medicare rebate will be immediately credited back into your account.
• When HealthWISE contacts you to make your first appointment, we will go through eligibility, fees and payment options with you and answer any questions you may have.
When you make a private appointment without a GP referral:
• For private appointments, without a GP referral, the standard consultations is $140 per session. Some clients may be eligible for a Private Health Insurance rebate, depending on their level of cover. Please check with your insurance provider.
Payment method:
• Payment will be via EFTPOS (all credit and debit cards accepted). No cash or cheque payments will be accepted.
- phone us: 1800 931 540
- fax us: 1300 452 059
- email us: mentalhealth@healthwisenenw.com.au
I have a disability from a stroke and PTSD from lots of past trauma. My counsellor was sensitive to my needs and he helped me with my trauma and depression”
Getting immediate help
If you are in immediate need of help, please contact Triple-0 or attend your local emergency department.
In a non-crisis situation help can also be provided by contacting the Mental Health Access Line 1800 011 511.
Our mental health services are not able to provide crisis mental health services.
